Terms of Membership

You must apply with your own identity and submit accurate information, genuine recent portraits and a valid identity document. One membership per person.

Every application is reviewed by our team. We may accept it, place it on the waitlist for later review, ask for a clearer identity document, or decline it. Acceptance is at our discretion and is not guaranteed. A waitlisted application may be reconsidered at a later date.

• Discover shows members within your stated age preference, ordered by compatibility.
• Interest becomes an introduction only when a date invitation is sent and accepted.
• Private messaging opens once a date has been accepted and payment is secured for that date.
• Reschedule at least 24 hours before the reservation. Repeated late changes or no-shows may end your membership.

Private messaging opens between two members once a date has been accepted and payment for that date is secured. If the date is cancelled, or if either membership ends, access to that conversation may be closed. Messages are not a permanent record and we do not guarantee their availability.

The service fee for the date is shown in full before an invitation is confirmed, and it does not include food and drinks. Card details are held by our payment provider and charged according to the invitation you accept. VAELA arranges introductions and reservations; it does not guarantee the outcome of any date.

Membership for men costs $249 per month. Women are not charged a membership fee and are not charged for booked dates.

For each booked date there is a $30 service fee. This fee covers the reservation and the arrangement of the date, and is the same for every date regardless of venue. At most venues, the cost of food, drinks and anything else consumed is paid directly at the venue and is not included in the $30 fee. Some venues instead require a prepayment toward this cost, described below.

Some venues require a prepayment toward food and drinks, shown as a separate amount before you confirm the invitation. This amount is an estimate; if your bill at the venue is higher, you pay the difference directly at the venue. Refunding this prepaid amount depends on the venue returning it to us. This applies regardless of when you cancel, including cancellations made more than 24 hours in advance. VAELA does not guarantee this refund and cannot control how quickly, or whether, it happens.

Where a prepaid amount is recovered from the venue, it is returned to you as account credit, not to your original payment method.

Your card details are held by our payment provider when you apply, but the monthly membership is not charged until your application is accepted. If your application is declined, no charge is made and your card reference is removed.

Membership renews automatically each month until you cancel. You can cancel at any time in the app. Cancellation takes effect at the end of the current billing period; you keep access until then and are not charged again. We do not refund part of a month already paid.

If a membership payment fails, you have a grace period of two days during which you can still accept a date invitation and complete a booked date. After four failed payment attempts your membership is locked for up to seven days, during which you cannot book or accept new dates. If payment is not completed within that period, the membership is cancelled.

While your membership is not active you cannot book new dates or be invited to dates.

If a date is cancelled more than 24 hours before the reservation, any payment held for that date is released and not charged. If a date is cancelled less than 24 hours before the reservation, the $30 fee is not refunded, regardless of which member cancels. The fee reflects the cost of securing the reservation, not who was responsible for the change. Repeated late cancellations or no-shows, by either member, may end that member's membership.

• No harassment, threats, hate, sexual content sent without consent, solicitation, paid companionship, or commercial promotion.
• No impersonation, misleading photos, or false personal details.
• Do not share another member's photos, messages or personal details outside VAELA.
• Report disturbing profiles, disturbing messages, or a no-show (within 48 hours of the date's start time). Every report is reviewed.

We may pause, remove or permanently ban a membership that breaches these terms, fails verification, or puts other members at risk. A removed email address may be blocked from re-registering.

Verification confirms identity — it is not a background check. Meet in the reserved public venue, tell someone where you will be, and trust your judgement. VAELA is not responsible for the conduct of members offline.

Membership is open only to individuals aged 18 or over. By applying you confirm that you are at least 18 years old. We verify age through identity document verification. Accounts found to belong to anyone under 18 are removed.

Taking screenshots or screen recordings of other members' profiles, photographs, or any content within VAELA is prohibited. VAELA does not technically prevent screenshots, but doing so is a breach of these Terms and may result in immediate removal of your membership without refund.

These terms are governed by the laws of the State of Florida, United States. Any dispute will be brought before the courts of Miami-Dade County, Florida. Nothing in this clause removes any right you have under mandatory consumer law in your own country of residence.

We may update these terms as the service develops. Material changes will be announced in the app, and continuing to use your membership means you accept the updated terms.